Frequently Asked Questions
Frequently Asked Questions
Q.) Which side is “right” and “left”?
A.) It is always as if you are sitting inside the vehicle, the right side is the passenger side and the left side is the driver side. It is a good practice when ordering mirrors or headlights to add a note that it's for the passsenger or driver side of the vehicle. This clearly indicates the location of the part on the vehicle.
Q.) Why do we need the VIN?
A.) The VIN breaks down what came on the vehicle from the factory so we can better find the original parts for your particular vehicle. You can enter your VIN in the main search box and the catalog will return all parts for your vehicle based on trim level, engine and more.
Q.) Are electrical parts returnable?
A.) No, these items are not returnable. This is an industry practice because there is no way to know if it has been installed.
Q.) Are these new OEM Dodge, Ram, Chrysler, Fiat, Jeep parts?
A.) Yes, they are new parts and they are backed by Mopar’s nationwide manufacturer warranty.
Q.) Why are your parts cheaper than my dealership for the same part?
A.) We sell to our online customers at wholesale prices nationwide.
Q.) What if I don’t know which part matches my vehicle?
A.) You can give us a call at 888-567-7627 between 9am and 4pm EST with your VIN and we can find the correct part for your vehicle.